Privacy Policy

Last Updated: July 8, 2026

1. Introduction

Welcome to Rudieta. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletter, or support us via tip transfers.

Our operations are based in Kosovo, and we process personal data in compliance with Law No. 06/L-082 on Protection of Personal Data of the Republic of Kosovo, as well as the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) for our international users.

2. Data Controller

Rudieta eServices L.L.C. is the data controller responsible for your personal data.

Company Name: Rudieta eServices L.L.C.
Business Registration Number: 812310431
Country of Registration: Republic of Kosovo
Email: [email protected]

3. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, categorized as follows:

  • Identity & Contact Data: Includes your email address when you voluntarily subscribe to our newsletter.
  • Transaction Data: Includes bank account, payment details, or IBAN if you support us via bank transfer tips.
  • Technical & Usage Data: Includes your internet protocol (IP) address, browser type, operating system, and how you interact with our website.
  • Marketing & Communications Data: Includes your preferences in receiving newsletters and communications from us.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

  1. Consent: When you subscribe to our newsletter. You can withdraw this consent at any time by clicking the "Unsubscribe" link in any email.
  2. Performance of a Contract: When necessary to complete support payments or tipping agreements.
  3. Legitimate Interests: For analyzing website traffic and optimizing your user experience, provided your rights do not override those interests.

5. Cookies & Third-Party Analytics

We use cookies and similar tracking technologies to track activity on our website and hold certain information. This includes third-party integrations such as Google AdSense, which may set cookies to personalize ads and analyze site traffic.

You can choose to accept or decline non-essential cookies using our cookie consent banner. Declining will prevent third-party scripts from placing tracking cookies on your device.

6. Data Sharing & International Transfers

We do not sell, rent, or trade your personal data. We only share your data with trusted third parties to operate our site (such as Formspree for handling newsletter signups and hosting providers) under strict data protection terms.

Where personal data is transferred outside of Kosovo or the EEA, we ensure that adequate safeguards are in place in compliance with applicable data protection laws.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

8. Your Legal Rights

Under Kosovo's Law No. 06/L-082 and GDPR, you have rights including:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Ask us to correct inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Ask us to delete your personal data.
  • Right to Object/Restrict Processing: Object to processing of your personal data or ask us to restrict it.
  • Right to Data Portability: Request the transfer of your personal data to you or a third party.
  • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at our registration address or email.

9. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

Email: [email protected]

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